Phoenix is the second largest pharmaceutical wholesaler in Europe. Phoenix supplies medicinal goods to 55000 customers (pharmacies and hospitals). Phoenix has 156 sales centers in 23 countries. Commissioning in the sales centers is done using the OOPS server and “Logistic Service”. Additionally Phoenix uses a pick-by-voice solution and lot tracing with signature recording.

Processes: Stock taking, commissioning, receiving goods, delivery tracing, changing location of goods, processing returns