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Digital signage in retail

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How digital retail signage is changing the customer journey in retail

Digital signage in retail is a central component of modern sales areas. Digital signage, interactive displays, and flexible content playback accompany customers throughout their entire customer journey. The aim is to attract attention, convey important information quickly, and make brick-and-mortar retail more emotional, dynamic, and sales-oriented.

Bütema AG supports retail companies with scalable, powerful digital signage solutions that make sales areas more efficient, measurable, and future-proof.

Interior view of a sports store with water jugs on the left, sportswear on the right, and four screens on the wall showing a woman in a yoga pose and the text "For balance holders."

Advantages of digital signage in retail

More attention from customers along the customer journey

Digital content is more dynamic and emotive than static posters. It increases dwell time, reduces perceived waiting time, and strengthens brand perception. Whether in a shop window or in a store, digital retail signage allows you to control exactly what content customers see at any given moment. Tailored to target groups, times of day, and locations.

Flexibly control content and reduce costs

Digital signage replaces printing processes, long lead times, and manual store updates. Content is planned centrally, played back on a schedule, and can be changed immediately. The advantages of digital signage range from greater efficiency and flexible campaign planning to consistent brand communication across all stores.

Specific advantages of Bütema digital signage retail solutions

Digital directory with wayfinding for a confectionery market in a shopping center, located next to an escalator and a jewelry store.
hardware

Scalable digital signage systems – from 1 to 5,000 displays

Bütema AG's digital signage systems grow flexibly with your requirements. From the first display to Europe-wide rollouts, full professionalism and functionality are maintained.

Chain stores benefit from stable interfaces, reliable hardware connections, and the integration of external services such as social media feeds, news streams, or retail media. This transforms digital signage displays into refinanceable advertising space.

software

Powerful digital signage software for content, planning, and playback

Bütema's browser-based digital signage software is intuitive to use. Content is planned, played automatically, and controlled in real time. AI-based media analysis, health monitoring, role and rights systems, and microapps for interactive content. All this makes the software a powerful platform for brick-and-mortar retailers.

A key advantage of the solution is the direct optional connection to customers' merchandise management systems. This allows the CMS to automatically recognize which items are actually available in which store. As a result, only products that are in stock at the respective location are displayed, including variants such as size or color.

This ensures error-free communication, avoids disappointment at the POS, and enables a precise, location-specific customer journey. Campaigns always remain up-to-date and sales-oriented.

A person is using a laptop with a calendar and scheduling program open, next to them is a cup of coffee and a small plant.
Products

Which products are suitable for retail?

Three glass shelves with white sports shoes, cosmetic products, and a large poster advertising Bio-Lyne products on a concrete wall.

Digital signage displays

Digital displays are the basis of modern digital signage. They offer high brightness, strong image quality, and are available in many sizes: from info screens to large-format 4K shop window displays. Retailers use them to convey inspiration, offers, brand messages, and important information in an appealing way.

A woman reads the floor plan and departments of GALERIA on a digital directory in the lobby of a modern building.

Interactive digital touchpoints at the point of sale

Interactive touch displays open up new forms of digital customer service. Especially in areas that require intensive consultation, such as fashion retail, customers can browse the product range, check sizes, or call up additional information. This promotes customer loyalty and turns the point of sale into a digital experience space.

An LCD screen in the window of a drugstore

Interactive shop window: digital interaction from outside

The interactive shop window is a special form of digital signage display. It combines maximum external impact with genuine user interaction. And it can be operated entirely from outside. This solution is ideal for high-traffic locations where retailers want to be present and interactive even outside opening hours. Customers can view promotions, browse the product range, or discover brand content.

This turns the shop window into an active digital touchpoint and an effective part of the customer journey.

More than just screens: your complete digital signage solution

At Bütema, you get more than just technology. We accompany you as a reliable partner—from the initial idea to the long-term operation of your digital solution. Our in-house teams from IT, graphics, installation, and support ensure that everything runs smoothly— one contact person, all services.


complete solution from a single source

From consulting and planning to installation and training

Personal
On-site consultation

Individual needs analysis & customized solutions

Proprietary software
"Made in Germany"

Easy to use, safe, and reliable

Robust hardware
for 24/7 operation

Weatherproof, fire safety certified

Centralized & cross-location control

Ideal for chain stores as well as boutiques

Many years of experience in the public sector

With references from all over Germany


s
for your digital signage systems

A good display is only as strong as the content shown on it. That's why we support you not only with the technology, but also with the creation and maintenance of your content.

Our retail customers use digital signage for the following content, among other things:

Black Friday sale hang tag with 20% off everything and a call to shop now in November.

Product campaigns, promotions, and highlights

Modern, dark kitchen furnishings with chairs, next to them a color chart for kitchen planning with room layout of kitchen, bathroom, bedroom, living room, and decoration, on the right a wooden chest of drawers and vase.

Information boards with guidance systems and advertising content

In-house design agency

Content creation made easy—with our service

✔ Content creation & design by our in-house graphic design

✔ Easy maintenance thanks to intuitive software "Made in Germany"

✔ Individual training for your marketing department

Full service

360° digital signage – your complete solution from a single source

From the initial idea to the running system—we take care of everything. With Bütema, you can rely on a genuine 360° solution. Instead of individual solutions, we offer you a well-thought-out complete package: individually planned, professionally implemented, and sustainably supported.

Consulting & Planning
On-site appointments
, individual needs analysis, visual planning of your content & locations

Hardware & Software
High-quality
displays combined with our user-friendly software "Made in Germany"

Design & content creation
In-house
graphic design agency – for tailor-made content that sells

Installation & Support
‍Installation
by our technical team and fast assistance via remote maintenance or on site


training and consulting Personal
instruction, training materials, and tips for optimal use in day-to-day business

Managed Services & Monitoring
‍Optionally
, we can take care of the maintenance, monitoring, and updating of your systems—so you can focus on your day-to-day business.

FAQs about digital retail signage

What are some examples of digital signage applications?

Shop window displays, interactive touchpoints, checkout displays, information screens, digital signposts, and interactive shop windows as touchpoints that can be operated from outside.

What does digital retail signage mean?

The use of digital displays, software, and dynamic content to inspire, inform, and promote sales in retail.

What are the trends in digital signage in retail?

Retail media, AI-based content control, automated campaign planning, interactive touchpoints, data-driven content, and transparent LED or interactive shop window solutions.

Digital retail signage

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