KIra (Artificial Intelligence Retail Assistant) is the personal shopping assistant for brick-and-mortar retailers. Customers simply launch the web-based app on their own smartphone using a QR code. No installation, no registration, ready to use immediately. Right at the shelf, they get answers about items, sizes, availability, and many other topics.
With KIra , the smartphone becomes a digital advisor that is available around the clock and noticeably improves the shopping experience. This creates a connection between digital information and personal advice that inspires and makes brick-and-mortar retail more modern, service-oriented, and measurably more successful.
A shopping assistant is an AI-powered application that provides customers with real-time support in stores. Instead of waiting for a sales assistant, customers receive immediate, accurate information about products, variants, prices, and availability.
KIra uses artificial intelligence to understand questions in natural language and provide targeted answers. This turns a sales shelf into an interactive point of contact that offers guidance and actively helps with purchasing decisions.
Unlike chatbots in online stores, KIra operates where decisions are made: in the store. This enhances the customer experience and has been proven to increase conversion rates.
Brick-and-mortar retail thrives on advice, service, and proximity. KIra expands these strengths with digital intelligence and efficiency.
Customers find what they are looking for faster and receive recommendations that are truly relevant. This increases satisfaction and brand loyalty.
Through alternative suggestions and additional recommendations, KIra improves decision quality and increases the conversion rate.
KIra links the store's product range with the online shop. If an item is unavailable, KIra shows alternatives or refers to the online purchase.
No download, no registration. KIra works immediately. Secure, intuitive, and browser-based.
KIra is a browser-based web app that is activated directly in the store via QR code . After scanning , a chat window opens where customers can ask questions or select products.
The AI in the background is based on the large language model ChatGPT. It understands natural language, interprets it in context, and links the query to data from merchandise management, PIM systems, or online shops. This enables KIra to provide information on stock, colors, variants, and cross-selling products in real time.
Technical highlights:
Starts on any smartphone, regardless of the operating system
Secure cloud architecture based on Microsoft Azure
Easy integration via standardized interfaces
Data protection compliant and low maintenance
Ongoing optimization through anonymized usage data
This allows KIra to be quickly and flexibly integrated into any retail environment without complex IT projects or additional hardware.
Both systems complement each other perfectly: KIra handles customer dialogue, while ISA takes care of internal processes.
The result is seamless interaction between people and technology.
It answers questions, helps with orientation in the store, and enables independent information gathering.
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ISA provides support with advice, stock inquiries, and orders.
KIra can be used in all retail sectors. Wherever customers expect advice and information. It supports customers in every industry, provides guidance, and ensures a modern, informative shopping experience.
Sizes, colors, styling tips, or availability in other stores. Customers can even call an employee for assistance directly from the fitting room if necessary.
Technical data, accessory suggestions, or warranty information.
Filter by style, material, or price range, as well as recommendations for suitable products.
Product comparisons based on ingredients or intended use.
Size finder, usage recommendations, and cross-selling suggestions.
Finding the right material or price range and recommendations.
A description or scan is sufficient. Kira finds variants and alternatives thanks to intelligent AI technologies.
"Where can I find...?" Kira shows you the way—like a personal shopping assistant.
Customers can request an employee directly from the application. For example, in the changing room or at the shelf.
Reserve, order online, or share product information. All in one interface.
Automatic language detection for international customers.
No login, no data entry, no tracking: service without barriers.
KIra can be used in all retail sectors. Wherever customers expect advice and information. It supports customers in every industry, provides guidance, and ensures a modern, informative shopping experience.
Kira answers standard questions, giving the team more time for personal consultations.
Customers find what they are looking for themselves. This reduces waiting times and improves space productivity.
Frequent searches provide valuable insights into customer interests, gaps in the product range, and potential for consultation.
A digital service such as KIra underscores innovative strength and future orientation.
No additional hardware, minimal training, high customer acceptance.
A digital AI assistant that supports end customers in stores via chat. From availability to recommendations.
AI technologies process language, link product and inventory data, and deliver personalized responses in real time.
Answer questions, present alternatives, encourage additional sales, and refer customers to employees if necessary.
Start with a QR code, ask a question, large language models analyze the request and deliver precise results from the retailer's systems.
Experience KIra live in your store. Arrange a no-obligation demo now and discover how easily the digital shopping assistant can be integrated into your sales area.
KIra shows how modern AI technology strengthens brick-and-mortar retail. With satisfied customers, motivated teams, and demonstrably better conversion rates.
