Your responsibilities will include setting up, maintaining, managing devices, and staging customer systems. You will process maintenance tickets in the replacement service area and provide telephone customer support in the areas of HHD/MDE/label printers and AutoID hardware solutions. You will be responsible for repair management of our maintenance pool and repair processing (RMA). Your responsibilities will include consulting, commissioning, and training for customers in the area of Auto ID, as well as on-site setup, commissioning, and maintenance of digital signage devices (large format displays up to 80" and video walls). You will configure OPS-OCs in the digital signage area and support sales in areas such as on-site/in-house hardware consulting.
With us, you will not only benefit from exciting tasks and a strong team spirit, but also from numerous benefits that will make your everyday working life more enjoyable and promote your personal development. Here is an overview of the advantages you can expect with us:
In 2022, Bütema AG launched a special talent program to promote employees who show particular commitment. The 1.5-year program ends with a feedback and final review. The core content:
We create software, processes, and workflows for emotionalization, consulting, and optimal handling of shopping experiences in retail. The focus is on the perfect consumer experience and the best possible integration into the store concept, as well as supporting customer advisors with sales apps.
In this way, we achieve a contemporary shopping experience for our customers and optimally tailored store processes for our partners to improve footfall, receipt sales, and merchandise management.
Since 2025, the Wedeko brand has been part of Bütema AG, which has enabled us to further strengthen our market position and expand our presence in other industries. Our team currently consists of 95 employees. Our company headquarters have been located in Bietigheim-Bissingen since 2010.
