Digital Signage Managed Service

For digital signage systems to function reliably and efficiently, a comprehensive hardware and software service is essential for business operations.

We only employ our own support staff

We can fix many errors via remote control

Thanks to our licence model, you always get the latest software version

Importance of hardware service in digital signage

Digital signage requires professional hardware and therefore robust and reliable solutions that are ready for use around the clock. A faulty display can disrupt the flow of information and damage the brand image of retailers. Therefore, a fast, efficient hardware service is essential to minimise downtime and ensure system integrity.

Hardware as a Service at Bütema

At Bütema, Hardware as a Service (HaaS) includes comprehensive support for digital signage hardware before, during, and after installation. This includes:

Hardware as a rental model in the sovia Retail Managed Service, term: 36 months
Provision and replacement of hardware components throughout Europe within 48 hours
Pooling in the in-house logistics centre
Fast repair services thanks to our own repair centre

These services ensure that the hardware always functions smoothly and that any problems can be rectified immediately.

Importance of the software service in digital signage

Regular updates and maintenance are also necessary Software-Seite on the software side to ensure the security and long-term functionality of the systems. This includes fixing bugs, implementing new functions and ensuring compatibility with various media formats and network infrastructures. Software as a Service (SaaS) offers considerable advantages: It enables users to access the software from anywhere via internet access. This means that no local installation on the computer is necessary. In addition, the latest software versions are always provided without the software user having to worry about updates. This leads to greater efficiency and user-friendliness.

Software as a Service at Bütema

At Bütema, Software as a Service (SaaS) comprises several key components aimed at providing users with continuously optimised software usage. These include:

Web-based software, hosted in the Azure Cloud
No local software installation on the user's PC
Continuous software updates and upgrades, ensuring that the latest and most secure version is always available
Software support (e-mail & telephone)
Ticket response time within 8 hours
8h Logistic Interchange (Player Swap)
Remote access to quickly resolve simple software problems

With our Retail as a Service approach, both in hardware and software, companies can ensure that their digital signage solutions are always up to date and run efficiently.

You take care of your core business - we take care of the rest.