InStore Assistant App

InStore Assistant App

The InStore Assistant app is the linchpin of the Bütema solutions. Originally designed as a seller app for checking inventory and ordering items, the ISA now offers much more.

The entire customer service can be handled with a single app - from entering the contact details to the payment process.

All omnichannel processes can be carried out in the InStore Assistant app.

The entire customer service can be handled with a single app - from entering the contact details to the payment process.

All omnichannel processes can be carried out in the InStore Assistant app.

All merchandise management processes can be done with the app.

The chat and message functions help with internal company communication.

All merchandise management processes can be done with the app.

The chat and message functions help with internal company communication.

More than...

50000

... active licenses.

More than...

200000

... daily printed labels.

More than...

750000

... daily stock info requests.

Maximum customization

Like all our software applications, the InStore Assistant app is developed by our in-house software architects. It is a living, constantly growing product. Although the 'white label' variant of the InStore Assistant already has a large number of functions, the app can be individually adapted to customer requirements. Completely new functions are therefore also possible.

All devices.
100% Service.

Our tech team installs and sets up the InStore Assistant app on the mobile devices of your choice. You either bring your own hardware or select a suitable device from our hardware partners' pool. The app is immediately ready for use after delivery to your branches. Of course, we also take care of defective devices or software problems.

Product features:

  • Customer advice, omnichannel, merchandise management, communication - all in one app
  • Thanks to the connection to the ERP system, all data is up-to-date
  • Integrated barcode scanner
  • No hardware binding
  • Out of the box or completely customized
  • Own in-house team for development and support
  • Own software and hardware customer service
  • 100% Cloud-Hosting (MS Azure)
  • For Android and iOS systems and all common browsers

These customers already use the ISA app:

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