Our personal shopping assistant KIra is revolutionizing the shopping experience in stationary retail. Designed as a web-based application, end customers launch the virtual assistant by scanning a QR code on their cell phone. With KIra as a personal chatbot, customers have access to a wealth of information on items, sizes, colors, availability and findability in the store.
The advantages of the KIra personal shopping assistant for stationary retailers can be summarized as follows:
1. Seamless Shopping
KIra enables customers to seamlessly purchase products from online and offline inventories. This allows retailers to serve their customers both in-store and online, providing a seamless shopping experience. It helps manage the advance of e-commerce and provide customers with more flexible shopping options.
2. Support of the personnel
KIra can support staff on the sales floor. By helping customers with questions and concerns, it relieves staff and allows them to focus on more demanding tasks. This is particularly valuable in times of staff shortages, when employees need to be deployed more efficiently.
3. Fast Lane Shopping
By integrating Pay & Go, KIra enables a faster shopping experience. Customers can use KIra to scan and pay for their purchases before they reach the checkout, reducing queuing at the tills. This reduces the workload on checkout staff and improves customer satisfaction by shortening waiting times
4. Monetization opportunities
KIra offers the possibility to resell advertising space to third parties. This allows merchants to generate additional revenue and monetize their investment in KIra. This can be particularly important in times of rising costs and growing competitive advantage.
5. Uses the power of ChatGPT
KIra leverages the power of ChatGPT, an advanced AI model. This enables it to have natural and intuitive conversations with customers, understand their needs, and provide them with relevant information and recommendations. This contributes to a personalized and customer-centric shopping experience that can strengthen customer loyalty.
Through these benefits, KIra can help address retail challenges and provide new opportunities for brick-and-mortar retailers to succeed in the digital age.