KIRA
THE PERSONAL SHOPPING ASSISTANT
Our personal shopping assistant KIra is revolutionizing the shopping experience in stationary retail. Designed as a web-based application, end customers launch the virtual assistant by scanning a QR code on their cell phone. With KIra as a personal chatbot, customers have access to a wealth of information on items, sizes, colors, availability and findability in the store.
Our personal shopping assistant KIra is revolutionizing the shopping experience in stationary retail. Designed as a web-based application, end customers launch the virtual assistant by scanning a QR code on their cell phone. With KIra as a personal chatbot, customers have access to a wealth of information on items, sizes, colors, availability and findability in the store.
THIS IS HOW KIRA CAN SUPPORT RETAIL
KIra enables customers to seamlessly purchase products from online and offline inventories. This allows retailers to serve their customers both in-store and online, providing a seamless shopping experience. It helps manage the advance of e-commerce and provide customers with more flexible shopping options.
KIra enables customers to seamlessly purchase products from online and offline inventories. This allows retailers to serve their customers both in-store and online, providing a seamless shopping experience. It helps manage the advance of e-commerce and provide customers with more flexible shopping options.
KIra can support staff on the sales floor. By helping customers with questions and concerns, it relieves staff and allows them to focus on more demanding tasks. This is particularly valuable in times of staff shortages, when employees need to be deployed more efficiently.
KIra can support staff on the sales floor. By helping customers with questions and concerns, it relieves staff and allows them to focus on more demanding tasks. This is particularly valuable in times of staff shortages, when employees need to be deployed more efficiently.
By integrating Pay & Go, KIra enables a faster shopping experience. Customers can use KIra to scan and pay for their purchases before they reach the checkout, reducing queuing at the tills. This reduces the workload on checkout staff and improves customer satisfaction by shortening waiting times
By integrating Pay & Go, KIra enables a faster shopping experience. Customers can use KIra to scan and pay for their purchases before they reach the checkout, reducing queuing at the tills. This reduces the workload on checkout staff and improves customer satisfaction by shortening waiting times
KIra offers the possibility to resell advertising space to third parties. This allows merchants to generate additional revenue and monetize their investment in KIra. This can be particularly important in times of rising costs and growing competitive advantage.
KIra offers the possibility to resell advertising space to third parties. This allows merchants to generate additional revenue and monetize their investment in KIra. This can be particularly important in times of rising costs and growing competitive advantage.
KIra leverages the power of ChatGPT, an advanced AI model. This enables it to have natural and intuitive conversations with customers, understand their needs, and provide them with relevant information and recommendations. This contributes to a personalized and customer-centric shopping experience that can strengthen customer loyalty.
KIra leverages the power of ChatGPT, an advanced AI model. This enables it to have natural and intuitive conversations with customers, understand their needs, and provide them with relevant information and recommendations. This contributes to a personalized and customer-centric shopping experience that can strengthen customer loyalty.
ALL BENEFITS & FEATURES
- GPT-based ChatBot
- Specially developed for the stationary retail trade
- Activated by QR code or NFC contact
- Different accesses possible (changing room, shop window, entrance, ...)
- Incudes 360-degree service: configuration, staging, training, support (hardware & software) taken cakre of by Bütema AG at 100%.
- Low connection costs*
- Out of the Box*
- Access to entire inventory (online & offline)
- Provided as a monthly licence
- Hardware included (on request)
- No app download necessary; browser-based
- Automatically adapts the language of the user
- Various checkout options
- Cross- and upselling with suggestions of alternative articles
- Customer can request help from 'human' colleague at any time
*with already existing connection to the soviaRetail system
ALL BENEFITS & FEATURES
- GPT-based ChatBot
- Specially developed for the stationary retail trade
- Activated by QR code or NFC contact
- Verschiedene Einstiege möglich (Umkleide, Schaufenster, Eingang, …
- Low connection costs*
- Out of the Box*
- No app download necessary; browser-based
- Automatically adapts the language of the user
- Various checkout options
- Access to entire inventory (online & offline)
- Customer can request help from 'human' colleague at any time
*with already existing connection to the soviaRetail system
APPLICATION EXAMPLES
Our innovative AI assistant KIra is activated by simply scanning a QR code. As soon as customers enter the store, KIra greets them warmly at the entrance. Whether they are new customers or loyal existing customers, KIra takes the time to ask them for their customer number and name. This friendly greeting is just the beginning, however, because KIra is available with a wealth of helpful options.
Whether it's a search for specific item information or curiosity about item details, KIra is always available to answer those questions. From prices to availability to item properties, KIra can respond to a wide range of queries with ease. But KIra can do more than that. When customers add items to their shopping cart, KIra can assemble a complete shopping cart from them. At the checkout, customers only have to show a single QR code, which leads to a faster payment process.
Chating with KIra allows customers to summon a salesperson to assist with specific concerns. This seamless integration of AI and human assistance makes for a smooth and more satisfying shopping experience.
In summary, KIra revolutionises the shopping world by not only providing information and streamlining the checkout process, but also bridging the gap between modern technology and personal service.
APPLICATION EXAMPLES
Our innovative AI assistant KIra is activated by simply scanning a QR code. As soon as customers enter the store, KIra greets them warmly at the entrance. Whether they are new customers or loyal existing customers, KIra takes the time to ask them for their customer number and name. This friendly greeting is just the beginning, however, because KIra is available with a wealth of helpful options.
Whether it's a search for specific item information or curiosity about item details, KIra is always available to answer those questions. From prices to availability to item properties, KIra can respond to a wide range of queries with ease. But KIra can do more than that. When customers add items to their shopping cart, KIra can assemble a complete shopping cart from them. At the checkout, customers only have to show a single QR code, which leads to a faster payment process.
Chating with KIra allows customers to summon a salesperson to assist with specific concerns. This seamless integration of AI and human assistance makes for a smooth and more satisfying shopping experience.
In summary, KIra revolutionises the shopping world by not only providing information and streamlining the checkout process, but also bridging the gap between modern technology and personal service.
Learn more about this KIra feature
Learn more about this KIra feature
Learn more about this KIra feature
Learn more about this KIra feature
Learn more about this KIra feature
Learn more about this KIra feature
Learn more about this KIra feature
Learn more about this KIra feature
An assistant who knows everything
KIra is no ordinary chatbot. Thanks to its access to existing retailer data, KIra can provide real-time information on various products. From the latest fashion collections to electronics, KIra can help customers find exactly what they are looking for. Whether it's availability of a particular size or choosing a colour to match, KIra is always there to help them make the best decisions.
An assistant who knows everything
KIra is no ordinary chatbot. Thanks to its access to existing retailer data, KIra can provide real-time information on various products. From the latest fashion collections to electronics, KIra can help customers find exactly what they are looking for. Whether it's availability of a particular size or choosing a colour to match, KIra is always there to help them make the best decisions.
The push of a button that brings assistance
Sometimes you need personalized advice during the shopping process. With KIra, this is child's play. Directly in the chat, the customer can call a sales representative for help. Whether it's a specific question about a product or a recommendation for a matching accessory, KIra quickly and easily connects the customer with an expert on the premises. This seamless integration of human interaction and technological efficiency makes shopping with KIra a unique experience.
The push of a button that brings assistance
Sometimes you need personalized advice during the shopping process. With KIra, this is child's play. Directly in the chat, the customer can call a sales representative for help. Whether it's a specific question about a product or a recommendation for a matching accessory, KIra quickly and easily connects the customer with an expert on the premises. This seamless integration of human interaction and technological efficiency makes shopping with KIra a unique experience.
Simply scan and go
KIra brings not only information but also convenience to the shopping process. Customers can simply scan items they want to buy with KIra to create their shopping cart. No more standing in line at the checkout. Instead, customers can conveniently complete their purchases with pay-and-go. KIra ensures a smooth process and saves valuable time.
Simply scan and go
KIra brings not only information but also convenience to the shopping process. Customers can simply scan items they want to buy with KIra to create their shopping cart. No more standing in line at the checkout. Instead, customers can conveniently complete their purchases with pay-and-go. KIra ensures a smooth process and saves valuable time.
A personal assistant for everyone
KIra is not just for tech-savvy customers. The intuitive user interface and ease of use make KIra accessible to everyone. Whether young or old, experienced or inexperienced with technology, KIra is designed to enhance the shopping experience for all. By combining human expertise and artificial intelligence, KIra creates a seamless and enjoyable connection between customer and shop.
A personal assistant for everyone
KIra is not just for tech-savvy customers. The intuitive user interface and ease of use make KIra accessible to everyone. Whether young or old, experienced or inexperienced with technology, KIra is designed to enhance the shopping experience for all. By combining human expertise and artificial intelligence, KIra creates a seamless and enjoyable connection between customer and shop.
KIRA USE CASES
KIra is designed to support your customers with shopping experiences across a wide range of retail outlets. Learn more about how KIra can be used in the examples below.
KIra accompanies Ben through a DIY store to find materials for an exciting tree house project. Renate gets help from KIra in the supermarket to choose only vegan products that fit her preferences. Finally, KIra accompanies Anna to a fashion shop to help find the perfect blouse for an upcoming business dinner.
KIRA USE CASES
KIra is designed to support your customers with shopping experiences across a wide range of retail outlets. Learn more about how KIra can be used in the examples below.
KIra accompanies Ben through a DIY store to find materials for an exciting tree house project. Renate gets help from KIra in the supermarket to choose only vegan products that fit her preferences. Finally, KIra accompanies Anna to a fashion shop to help find the perfect blouse for an upcoming business dinner.
Case #1 – Ben in the DIY store
It's a sunny day as Ben prepares to celebrate his almost 6-year-old son's birthday. His son has a very special wish - a tree house! Ben wants to make his little adventurer happy and decides to get everything he needs at the DIY store. At the entrance to the shop, he sees a notice about KIra - The Personal Shopping Assistant. By scanning a QR code, Ben jumps directly into the chat with the bot.
Next Ben asks: "Where can I find the individual components in this store? In which aisle and shelf?"
KIra knows exactly where to find everything and shows a handy map of the DIY store on the screen. "You'll find the wooden boards in aisle 3, shelf A. Nails and screws are in aisle 5, shelf C."
Ben notices that the product "tree house roof" is not available in the store. He points this out to KIra.
KIra immediately checks the stock and explains: “The tree house roof is sold out in the store. However, it is still available online. Would you like to add it to the cart directly in the chat with me?”
Pleasantly surprised, Ben agrees to KIra's suggestion.
"Done! You now have everything you need for the tree house in your shopping cart. Here is a QR code that you show my colleagues at the checkout. You no longer have to scan every single item,” explains KIra.
Ben is delighted with the help he received from KIra. He can't wait to build the tree house for his son and make his birthday unforgettable.
Ben leaves the DIY store with a smile on his face, grateful for the support of KIra, the helpful artificial intelligence on his phone.
Case #1 – Ben in the DIY store
It's a sunny day as Ben prepares to celebrate his almost 6-year-old son's birthday. His son has a very special wish - a tree house! Ben wants to make his little adventurer happy and decides to get everything he needs at the DIY store. At the entrance to the shop, he sees a notice about KIra - The Personal Shopping Assistant. By scanning a QR code, Ben jumps directly into the chat with the bot.
Next Ben asks: "Where can I find the individual components in this store? In which aisle and shelf?"
KIra knows exactly where to find everything and shows a handy map of the DIY store on the screen. "You'll find the wooden boards in aisle 3, shelf A. Nails and screws are in aisle 5, shelf C."
Ben notices that the product "tree house roof" is not available in the store. He points this out to KIra.
KIra immediately checks the stock and explains: “The tree house roof is sold out in the store. However, it is still available online. Would you like to add it to the cart directly in the chat with me?”
Pleasantly surprised, Ben agrees to KIra's suggestion.
"Done! You now have everything you need for the tree house in your shopping cart. Here is a QR code that you show my colleagues at the checkout. You no longer have to scan every single item,” explains KIra.
Ben is delighted with the help he received from KIra. He can't wait to build the tree house for his son and make his birthday unforgettable.
Ben leaves the DIY store with a smile on his face, grateful for the support of KIra, the helpful artificial intelligence on his phone.
Case #2 – Renate in the super market
Renate is in a well-stocked drugstore/supermarket. Like many young women of her generation, it is important to her that the products she buys do not harm animals. The products should therefore be both vegan and produced without animal testing. Normally she would simply ask a salesperson for help, but unfortunately there is no one in the shop who can help her right now.
Frustrated and uncertain, she looks around and finally discovers a clue that could be her salvation. "Scan the QR code to launch our personal shopping assistant KIra," reads a poster. Renate picks up her cell phone, scans the QR code and shortly thereafter a friendly chat box appears on the screen - KIra, the drugstore's artificial intelligence.
"Hello, Renate! How can I help you today?" asks KIra politely.
Renate is relieved that she has finally found someone who can help her. “Hello Kira! I look for brands that are vegan and cruelty-free in their products. Could you help me with that?"
"Of course, Renate! I am happy to assist you. Let me find brands that are right for you,” KIra replies promptly.
KIra searches the drugstore's product database and finally presents Renate with various brands, all of which are vegan and not tested on animals. “You can safely use products from these brands,” explains KIra.
Renate is grateful for the help and takes a closer look at the products. With the information from KIra, she can now decide for herself which products best meet her needs.
Satisfied with her selection, Renate goes to the checkout to pay for her purchase. When she leaves the drugstore/supermarket, she feels a comfortable security that she didn't have before. She is grateful for KIra's help, the personal shopping assistant who has made her shopping experience so much easier.
Case #2 – Renate in the super market
Renate is in a well-stocked drugstore/supermarket. Like many young women of her generation, it is important to her that the products she buys do not harm animals. The products should therefore be both vegan and produced without animal testing. Normally she would simply ask a salesperson for help, but unfortunately there is no one in the shop who can help her right now.
Frustrated and uncertain, she looks around and finally discovers a clue that could be her salvation. "Scan the QR code to launch our personal shopping assistant KIra," reads a poster. Renate picks up her cell phone, scans the QR code and shortly thereafter a friendly chat box appears on the screen - KIra, the drugstore's artificial intelligence.
"Hello, Renate! How can I help you today?" asks KIra politely.
Renate is relieved that she has finally found someone who can help her. “Hello Kira! I look for brands that are vegan and cruelty-free in their products. Could you help me with that?"
"Of course, Renate! I am happy to assist you. Let me find brands that are right for you,” KIra replies promptly.
KIra searches the drugstore's product database and finally presents Renate with various brands, all of which are vegan and not tested on animals. “You can safely use products from these brands,” explains KIra.
Renate is grateful for the help and takes a closer look at the products. With the information from KIra, she can now decide for herself which products best meet her needs.
Satisfied with her selection, Renate goes to the checkout to pay for her purchase. When she leaves the drugstore/supermarket, she feels a comfortable security that she didn't have before. She is grateful for KIra's help, the personal shopping assistant who has made her shopping experience so much easier.
Case #3 – Anna in the fashion store
Anna decides to go shopping in one of her favourite fashion stores after work. She has an important business dinner next week and is still looking for a nice blouse for it. Like many other retailers, this store is struggling with staff shortages. Nevertheless, Anna hopes to find a pretty blouse. Eventually she spots one she likes and takes it to the dressing room.
Unfortunately, the blouse turns out to be too small and doesn't fit Anna properly. Frustrated and annoyed at the thought of having to dress and undress again, she notices a QR code in the fitting room that alerts her to KIra, the shopping assistant. Curious, she scans the code and jumps into a chat with KIra.
"Welcome! Do you already have a customer number with us?" asks KIra friendly. "You can type in the number or scan the barcode on your loyalty card"
Anna pulls out her loyalty card and scans the code.
“Thank you Anna! Nice to have you with us again!” replies KIra.
Through the QR code, KIra knows that Anna is in the dressing room. She politely asks, "Need help with a part you're carrying?"
Anna tells KIra that the blouse she just tried on doesn't fit and she would like a different size. She scans the blouse's barcode so that KIra knows exactly which product it is and states that she needs the item in a size 42.
"No problem Anna. I will immediately notify a salesperson who will bring you the blouse in the size you want,” says KIra.
Shortly thereafter, a saleswoman arrives with the blouse in size 42 and Anna puts it on - it fits perfectly!
Happy about her successful shopping experience thanks to KIra, Anna leaves the fashion store with her new blouse and feels well prepared for the important appointment next week.
Case #3 – Anna in the fashion store
Anna decides to go shopping in one of her favourite fashion stores after work. She has an important business dinner next week and is still looking for a nice blouse for it. Like many other retailers, this store is struggling with staff shortages. Nevertheless, Anna hopes to find a pretty blouse. Eventually she spots one she likes and takes it to the dressing room.
Unfortunately, the blouse turns out to be too small and doesn't fit Anna properly. Frustrated and annoyed at the thought of having to dress and undress again, she notices a QR code in the fitting room that alerts her to KIra, the shopping assistant. Curious, she scans the code and jumps into a chat with KIra.
"Welcome! Do you already have a customer number with us?" asks KIra friendly. "You can type in the number or scan the barcode on your loyalty card"
Anna pulls out her loyalty card and scans the code.
“Thank you Anna! Nice to have you with us again!” replies KIra.
Through the QR code, KIra knows that Anna is in the dressing room. She politely asks, "Need help with a part you're carrying?"
Anna tells KIra that the blouse she just tried on doesn't fit and she would like a different size. She scans the blouse's barcode so that KIra knows exactly which product it is and states that she needs the item in a size 42.
"No problem Anna. I will immediately notify a salesperson who will bring you the blouse in the size you want,” says KIra.
Shortly thereafter, a saleswoman arrives with the blouse in size 42 and Anna puts it on - it fits perfectly!
Happy about her successful shopping experience thanks to KIra, Anna leaves the fashion store with her new blouse and feels well prepared for the important appointment next week.