Store check-in
Article search
By scanning the QR code at the entrance, the customer can identify themselves and receive personalized suggestions (on articles, discounts, events, ...)
KIra helps to find suitable articles, for example by entering the type ("trousers") and colour ("black").
Shop window
Fitting room
If a customer scans the QR code on the shop window, they're being shown the items decorated there to reserve them in the branch or buy them directly in the online shop. Around the clock.
KIra assists in the changing room. For example to help a customer request a different size, other available colors, and similar models.
HI! ICH BIN KIRA!
I'm the new shopping assistant for your customers: Artificial Iintelligence Retail Assistant. I'm a clever chat bot that can provide assistance at various touchpoints. For example, in the changing room if an item doesn't fit, around the clock at the shop window for quick article reservations or online orders, or as a check-in when entering the store. I'm woken up simply by scanning a QR code or by activating me via NFC. Each code triggers an individual entry. That way, I know straight away where the customers are and can provide the right kind of suggestions.
Each code triggers an individual entry. That way, I know straight away where the customers are and can provide appropriate suggestions.
WARUM KIRA?
- I am not an app ("Not another app nobody needs!") but web-based
- You don't need a login to use me
- I'm intuitive, self-explanatory and I offer frictionless access
- For regular customers I have personalized offers and discounts
- I save valuable data and thereby help my colleagues to better understand our customers
- I can help to reduce costs and time (queue busting)
- I accompany customers along their shopping journey, from check-in (store entrance) to check-out (cash desk)
- I offer suggestions for up and cross selling
- The ad space in my app can be sold to third parties
ANWENDUNGSBEISPIELE IM STORE
Store check-in
By scanning the QR code at the entrance, the customer can identify themselves and receive personalized suggestions (on articles, discounts, events, ...)
Article search
KIra helps to find suitable articles, for example by entering the type ("trousers") and colour ("black").
Shop window
If a customer scans the QR code on the shop window, they're being shown the items decorated there to reserve them in the branch or buy them directly in the online shop. Around the clock.
Fitting room
KIra assists in the changing room. For example to help a customer request a different size, other available colors, and similar models.