Our shopping assistant in stationary retail KIra (Artificial Intelligence retail assistant) has recently been connected to the software GPT of the company OpenAI, known for ChatGPT, which raises the customer experience to a new level.
KIra acts as a personal advisor for the end customer in the retail store. Launched via QR code, KIra uses intuitive chat to provide recommendations on products, facilitate in-store searches, and connect the brick-and-mortar space with e-commerce. Whether customers are looking for a summer dress in blue in size 38, the items decorated in the shop window or a shampoo without parabens, KIra supports end customers by connecting them to the information of the merchandise management and the online store. The integration of GPT, the artificial intelligence of the company OpenAI, now improves the quality of answers, as well as offering automatic translation into other languages.
The dovetailing of artificial intelligence with the retailer's data from merchandise management and the online store is unique in the retail industry - KIra is the absolute pioneer here and heralds a new era in the optimal use of existing data.